ITIL Foundation for Business and Individuals
Starts from:Sun, November 20, 2016
9:00AM
- 5:00PM
Course Feature
-
Training Days Sundays (3 full days)
Class Description
Expected Units/Modules to cover during the training session
- Introduction
- Service Life Cycle
- Service Strategy
- Service Design
- Service Transition
- Service Operations
- Continual Service Improvement
- Exam Preparation
“ITIL is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation and growth” – https://www.axelos.com/best-practice-solutions/itil
- Notes:
- Each student will have a separate Laptop provided by ‘Plutus’
- All students will have access to official ITIL Accreditor AXELOS published “Passing Your Itil Foundation Exam 3rd Ed.” This will be used as the referenced Material
- Lunch, Tea / Coffee provided